Technology for Tomorrow | NASCENT Technology, LLC.

Step by step

Our Support and Maintenance Processes have you covered.


BreakFix Service

  • Problem Reception
  • Ticket Classification
  • BreakFix Process
  • Release Process

Support Service

  • Production Monitoring
  • Testing Support
  • Release Support
  • Performance Management
  • Application Migration
  • Routine Maintenance

Enhancement

  • Require Management
  • Impact Analysis & Design
  • Client Signoff
  • Scheduled Changes

Investigation

  • Problem Definition
  • Scoping & Classification
  • Problem Analysis
  • Investigation Reporting

Reporting

  • Requirement Management
  • Scoping & Classification
  • Report Analysis
  • Client Signoff
  • Report Creation & Delivery

Training and Support

  • Training Requirement
  • Scoping & Classification
  • Training Material Creation & Delivery